Except to the extent required by law, including the Australian Consumer Law, membership is not exchangeable or refundable, pro-rata or otherwise.If a group’s membership lapses for more than 30 days at any time, they will again be charged a $20 joining fee per membership group on reactivation of their membership.
When a membership is due for renewal, if a group renews their membership prior to their expiry date, or within 30 days (inclusive) after their membership has expired, this $20 joining fee will not be charged on renewal.Upon joining, new members will be charged a $20 joining fee per membership group.If an additional member is added to a group at a later date, their membership will be valid until the ‘primary member’s’ next expiry date All members in a membership group retain the same expiry as the ‘primary member’.It is the responsibility of the ‘primary member’ to ensure their details are current.This ‘primary member’ is the person who will receive important communications about their group’s membership.Each ‘membership group’ will need to nominate one ‘primary member’.All persons who ordinarily reside in one residential household must join as one ‘membership group’.A Zoo Friends membership commences on the date of purchase, and is valid for 12-continuous months.The following terms and conditions apply to all Taronga Zoo Friends memberships: Taronga Institute of Science & Learning.
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